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Most CCN groups have at least one consumer perspective, including the Alliance Leadership Team (ALT.)

Consumers are chosen because they have been a user of specific, relevant health services and have the knowledge and understanding to contribute to service design and review.

Our consumers work with other CCN group members, focusing on providing practical recommendations to improve service delivery. They attend meetings and actively participate in group discussions.

Consumers don't act as advocates but rather concentrate and provide insight into the broader systemic issues such as common themes, social and economic context. When considering new ways of delivering services, the CCN group will often ask the consumer ‘how do you think this would be for the people using this service?’ and it's the consumers role to use their experience and knowledge to reflect on the effects and implications of the current services and any proposed changes.

Latest News
Archive by author: Elly EdwardsReturn
Last month, the Minister of Health released a code of expectations outlining how Te Whatu Ora and other health entities should work with consumers in the planning, design, delivery, and evaluation of health services (taken from Te Whatu Ora and Te Aka Whai Ora newsletter).
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Elly Edwards | 15 Sep, 2022 | 0 Comments |
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