Each CCN group has at least one consumer perspective, including the leadership group (ALT.)
Consumers are chosen because they have been a user of specific, relevant helth services and have the knowledge and understanding to contribute to service design and review.
Our consumers are expected to work with other committee members in a respectful and productive way, focusing on providing practical recommendations to improve service delivery. They attend meetings and to actively participate in group discussions by asking questions and contributing.
Consumers don't act as advocates but rather concentrate and provide insight into the broader systemic issues such as common themes, social and economic context. When considering new ways of delivering serices, the committee will often ask the consumer ‘how do you think this would be for the people using this service?’ and it's the consumers role to use their experience and knowledge to reflect on the effects and implications of the current services and any proposed changes.