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The Urgent Care Service Level Collaborative (UCSLC) is helping provide the most appropriate urgent care options for people by providing clinical leadership to the development of processes and services that reduce Emergency Department attendances and hospital admission rates.

With a priority to meet the needs of the Canterbury population, this includes developing and refining community-based acute demand services, promoting shorter stay in Emergency Departments, supporting timely discharge from hospital, targeting patients with the greatest capacity to benefit, and supporting those with a high level of need to access appropriate urgent care in the community rather than in hospitals.

The UCSLA formed late in 2009 to look at the overall programme of urgent care in Canterbury, including revisiting the successful work done in the acute demand portfolio of work. The SLA is associated with the Acute Demand Management Service.

Latest News
The Acute Demand Management Service, has been helping to care for people in the community for 20 years. The Urgent Care Service Level Alliance works closely with this service and is proud of the progress that has been made. 
Read More
08 Jul, 2020 |
In an attempt to keep people well in their homes this winter, some Canterbury general practices have been trialling a new winter wellness initiative.
Read More
02 Sep, 2019 |
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Useful resources

Work Plan 2021-22

For the Urgent Care SLA. Read full CCN work plan. 

Care around the clock

A video explaining how the care around the clock service works. 

Choose well

Find out where to go for health care in Canterbury depending on your illness.

General Practice finder

Interactive map of Canterbury General practices (Te Whatu Ora Waitaha).