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The Shared Care Planning team transitioned to Pegasus Health in February 2024.

Shared Care Planning describes a way of working which involves community, primary and secondary health services working together to proactively manage and plan care with people who have complex health needs.

Shared care plans enable coordination and improved communication between primary, secondary and community health services and real time information sharing. The shared care plans are accessed through HealthOne and Health Connect South and include the Acute Plan and the Personalised Care Plan.

The Shared Care Planning work focuses on design, implementation and education about shared care plans to encourage the use and integration of the Acute Plan and the Personalised Care Plan throughout the South Island.

The acute plan:

  • is a person-centred plan which documents the:
    • person’s underlying complex health conditions, and
    • management of exacerbations of underlying complex health conditions for health providers unfamiliar with the person.
  • is for a person with a complex health condition(s), who is likely to present to acute services within a 12 month period.  The plans can be updated as the person's needs or situation changes.
  • aims to support rapid, safe management of people with complex health conditions, and those who are at moderate to high risk of attending acute services over the next 12 months.

The information is intended to support decision making, regarding the need for admission, investigations, and appropriate setting for acute care.

Contributors may complete only the parts of the plan that they are familiar with, and request colleagues to complete it. The completed plan is shared electronically across the Canterbury health system.

View some demo videos on how to create, edit and print acute plans. 

The Personalised Care Plan:

  • aims to support people to work with their care teams to coordinate care around their needs and priorities and to make the goals and activities visible to other clinical teams.
  • is a person-centred plan which documents:
    • problems the person currently experiences
    • what they want to achieve with regard to their health or general well-being, and
    • actions the patient and their care team are going to take to achieve these goals.
  • is for people who have moderate to high complexity health needs, including:
    • frailty
    • 1 or more chronic conditions
    • ongoing complex social and medical needs
    • long-term significant disability.
  • can be created or updated by any clinician.

Plans can focus on a small subset of the person’s health care or be created across a range of different conditions.

The completed plan is shared electronically across the Canterbury health system.

View some Personalised Care Plans demo videos

Latest News
24Nov

Rebecca Muir presenting at Digital Health Week NZ conference

24 Nov, 2022 | Return|

CCN is proud to share that Shared Care Planning Programme Lead and Product Manager Rebecca Muir will be presenting at Digital Health Week New Zealand 2022 in Rotorua next month. 

Rebecca will be talking about how nearly 170 aged residential care (ARC) facilities across the South Island now have access to their residents’ shared electronic care records via Health Connect South (HCS) and HealthOne.

This allows ARC staff to access up-to-date information including lab results, transfer of care information, outpatient appointments, and shared care plans to aid with planning and managing their residents’ care.

Rebecca, who has led the training component of the project, is excited to share this update with key players from the digital health sector as the rollout has vast benefits for the wider system.

“We have received a lot of positive feedback from users which I am looking forward to sharing, including how having access is making the delivery of care more efficient and effective. It is also making life easier for the nursing staff,” says Rebecca.

“Having access to their resident’s health record can assist in informing care decisions, which can lead to reducing unnecessary or inappropriate treatments and hospital transfers.”

"It also means ARC staff can view, create and review their residents’ Shared Care Plans, including Advance Care Plans, Shared Goals of Care and Acute Plans.”

Rebecca’s presentation will include information about the onboarding and training of ARC staff, embedding this new way of working, data about the type of information that can be viewed, staff feedback and lessons learnt.

For information about Digital Health Week visit hinz.org.nz

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Useful resources

Shared Care Plans brochure

Making a plan for your health and wellbeing. 

VIDEO: using shared care plans

A webinar which walks through the plan and demonstrates how to use them.

PCP tips and tricks

Personalised Care Plan information, including tips and tricks. 

Acute Plan tips and tricks

Acute plan information, including tips and tricks.

Shared Care benefits

Sharing the benefits of Shared Care Plans with Pasifika Matua.

Shared Care Plans

Frequently asked questions about Shared Care Plans.

Identifying vulnerable patients

A guide to help identify patients who may benefit from a shared care plan.