PREVENTATIVE MODELS: A winter wellness check being carried out by respiratory nurse specialist Louise Wetherall (centre) within general practice 

our way of working:

  • participants extend beyond the partners in the district alliance and include the broader NGO sector, our communities, and other government agencies;
  • our groups always include clinical leaders and people who use health services (consumers) to provide day-to-day real-life experience about how health services are delivered;
  • our partners bring a perspective, they don’t represent the organisations they work for;
  • we share information and data;
  • we have honest and open conversations, and make decisions together;
  • accountability for decisions is collective – we all win or we all lose;
  • we work on the understanding that if it’s the right thing to do for the people, funding will follow.


The Government created a plan to improve people’s experience of health services by improving connection and collaboration between services located in the community such as general practice teams, pharmacists and physiotherapists (primary health care) and services located in hospitals (secondary health care).

The plan, called Better, Sooner, More Convenient, facilitated the development of health alliances to bring doctors, nurses, pharmacists, and physiotherapists (clinical staff), health managers, communities and people who use health services (consumers) together to make decisions about how, when and where health services are designed and delivered.

Our response to this need, and to the Government’s Better, Sooner, More Convenient plan, was to create an alliance – an agreement between parties to work together on common goals that would benefit us all. The CCN was born with a united vision: a connected health system, centred around people.We needed to do things differently. We needed to work together.


Within our alliance framework we will act in good faith to reach consensus decisions on the basis of ‘best for patient, best for system.’ Our person centred approach includes:

  • Taking a patient-centred, whole of system approach to make health and social services integrated and sustainable;

  • Focusing on people, their families and communities, keeping them at the centre of everything we do;

  • Enabling clinically-led service development;

  • Making the best use of our resources and capacity to achieve improved health outcomes for our population.



Health System Vision

Video demonstrating the vision for the Canterbury health system (2015).

Outcomes Framework

Demonstrates the shared outcomes of our integrated health system.