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Manaaki ohotata

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The Urgent Care Service Level Alliance (UCSLA) is helping provide the most appropriate urgent care options for people by providing clinical leadership to the development of processes and services that reduce Emergency Department attendances and hospital admission rates.

With a priority to meet the needs of the Canterbury population, this includes developing and refining community-based acute demand services, promoting shorter stay in Emergency Departments, supporting timely discharge from hospital, targeting patients with the greatest capacity to benefit, and supporting those with a high level of need to access appropriate urgent care in the community rather than in hospitals.

The UCSLA formed late in 2009 to look at the overall programme of urgent care in Canterbury, including revisiting the successful work done in the acute demand portfolio of work. The SLA is associated with the Acute Demand Management Service.

Latest News
01Sep

Key Messages August

01 Sep, 2020 | Return|
  • The 2020/2021 work plan is now in place with work underway towards the identified objectives including;
    • Exploring opportunities which could assist in decreasing the number of frail elderly patients presenting to ED. 
    • Providing support to the redesign of the re-contact pathways to decrease representation and admissions to hospital. 
    • Coordinated pandemic planning across urgent care settings. 
    • Explore opportunities for avoidable admissions in key areas by utilising the virtual ward concept. 
  • The SLA farewelled Carolyn Gullery who has been the chair of the group for a number of years. Appointment of a new chair will be made in the next couple of months. 

 

 

 

 

 

 

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Useful resources

Work Plan 2021-22

For the Urgent Care SLA. Read full CCN work plan. 

Care around the clock

A vidoe explaining how the care around the clock service works. 

Choose well

Find out where to go for health care in Canterbury depending on your illness.

General Practice finder

Canterbury General practice teams (GPs) listed on a map - CDHB.