Ashburton SLA key messages - June 2020
The Ashburton Service Level Alliance (Ashburton SLA) is working towards ensuring the people of Ashburton have access to the most appropriate and sustainable health services. The role of the Ashburton SLA is to recommend how to best allocate health services funding in Ashburton and provide a platform for local healthcare providers and community leaders to lead the redesign of Ashburton’s health services.
- The members completed a survey on the impact of Covid-19 and had the opportunity to share their learnings during this period. Key themes from the survey included –
- Technology - overwhelming positive responses to increased confidence, competence and longer-term use
- Positive impact - changes in regulations, triaging processes at the front desk of the General Practice has streamlined processes, accessibility for the rural community was welcomed by many patients who are unable to make clinic times
- Negative impact - some people have poor reception rurally and could not access virtual consults; concern about finance, will this increase inequity and people not accessing care due to concerns around cost
- Support to address challenges - more education/communication on how to access care, continued messages of hope and resilience, messaging around not delaying seeking help, looking at more out of hours times or 24/7 scenarios in rural communities or building on existing
Given the survey responses the Ashburton SLA will eview the 2020/21 work plan to consider any change in priorities.
- A Partnership Community Worker (PCW) has been appointed to the Ashburton district and commenced during lock down. This will provide addition navigation service resource into the Ashburton area.
- Enrolment guidelines/process has been finalised and implemented across all Ashburton general practices. There is a clear understanding of the need to refer to the PHO patients that cannot enrol or transfer. The PHO will find a suitable practice for the patient. Data is being collected on the number of patients that experience difficulty with enrolment or transferring to a new GP and the outcome of referral to the PHO.
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